Accessibility

Accessiblity Statement

Hanover Inn is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We engage in efforts necessary to meet online usability and web page design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.2.

ACCESSIBILITY STANDARDS

For the purposes of this policy, Hanover Inn will use the Worldwide Web Consortium’s Web Content Accessibility Guidelines version 2.2, Level AA Conformance (WCAG 2.2 Level AA) as “the Standards.” We use software tools to regularly test and evaluate the accessibility of our website.

Recognizing the ongoing evolution of current web content and technologies, Hanover Inn will continue to test Hanover Inn's on an ongoing basis for accessibility and report accessibility issues for this website. Any features found to be inaccessible will be addressed in a timely manner.

THIRD PARTY SITES

Throughout this website, we make use of different third-party applications and websites. These applications and websites, which are not controlled by Hanover Inn, may present challenges for individuals with disabilities that we are not able to control or remedy.

ACCOMMODATION

If you encounter any page on our site that presents a challenge for individuals with disabilities, please contact us at individual.reservations@hanoverinn.com or 603.643.4300.

Accessible Features and Amenities

We are compliant with the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the website.

If you have difficulty, we invite you to contact us at individual.reservations@hanoverinn.com or 603.643.4300.

Hotel Accessibility

Fire alarms for the audio & visually impaired
Accessible entrance without stairs
Accessible doorways for all public spaces
Accessible covered area for pickup and drop-off
Accessible valet parking
Non-slip entrance ramp
Ramps have sturdy railings, accessible landings
Service Animals Accepted
Alternative and/or large lettering on public signage
Accessible path to check-in
Accessible path to guest rooms
Accessible path for all public spaces
Accessible elevator
Accessible public bathroom
Accessible path to maneuver in the fitness center
Accessible desks in the business center

Accessible Guest Rooms Feature

7 Accessible Guest Rooms
Roll-in Shower
Hearing and visual accessibility kits for guest rooms are available at check-in
Visual Strobe Fire & Smoke Detector
Audible fire/smoke detectors
TV has closed captioning or decoders
Viewports are lowered on the door
Thermostat controls are lowered on the wall
Light switches are lowered on the wall
Closet bars & shelves sit equal to or lower than 36 inches above the ground
Accessible shelving is 39 inches above the ground
Grab bars at the toilet
Grab bars in the shower and/or tub
Accessible faucet controls
Handheld spray unit in the shower and/or tub
Shower/tub seat available
Accessible toe & knee clearance around the desk
Accessible toe & knee clearance around the sink/vanity
The doorway is 35 inches wide
A wide path between and/or around beds
Door & Lock System: Ving Keycard
Room placard has alternative text

Restaurant Accessibility

At Pine Restaurant, we strive to offer every guest an easy and comfortable dining experience. Browse our restaurant accessibility features below and contact us at 603-643-4300.

General Accessibility

Fire alarms for the audio & visually impaired
Service Animals Accepted
Alternative or Large Lettering on All Signage

Accessible Entrance Way

Accessible without stairs
Firm, slip-resistant, and wide
Free of objects protruding into the space
Accessible ramp for the entrance
The entrance ramp is non-slip
The ramps have sturdy railings and accessible landings
Accessible entrance without stairs
Signage identifying the location of the accessible entrance
The entrance door is at least 32 inches wide,
The entrance door has at least 18 inches of wall clearance on the pull side of the door and a threshold less than 3/4 of an inch high
The restaurant has carpet with a pile that is less than 1/2-inch high
The carpet is securely installed to minimize tripping hazards
The entrance door handle is no more than 48 inches high and operable with a closed fist with minimal force
The entrance door is automatic and takes at least 3 seconds to close

Seats, Tables, and Counters

Aisles of at least 36 inches between fixed seating
Accessible seating is distributed throughout the dining area
Accessible tables and counters are between 28 inches and 34 inches high
The cashier counter is no more than 36 inches high
Accessible tables and counters have knee space at least 27 inches high x 30 inches wide x 19 inches deep
Food-ordering & pickup counters are no more than 36 inches high and/or have space for passing items to customers

Public Restrooms

Accessible public restrooms
Signage indicating the location of accessible restrooms
Pictograms/symbols and raised lettering on restroom doors
Restroom entrance doorways are at least 32 inches wide, have accessible handles no higher than 48 inches from the ground
Restroom entrance doors operate with minimal force
Accessible restrooms with adequate maneuvering space
Pathways of at least 36 inches to all fixtures
Stall doors are operable with a closed fist
Restroom stall with sufficient maneuvering space
Accessible stall with grab bars near the toilet
Toilet seats that are 17 to 19 inches high
Space of at least 30 inches wide x 48 inches deep in front of the restroom sink
The restroom sink rim is equal to or less than 34 inches high
At least 29 inches of space from the floor to the bottom of the sink
Sink faucets, soap dispensers, and hand dryers can be operated with a closed fist
The restroom mirror has reflection surfaces at or below 48 inches from the ground